Frequently Asked Questions
Are your products made in the USA?
Yes, all MagniLife products are locally produced in the USA.
Is homeopathy regulated?
Yes, homeopathic medicines are regulated as drugs by the FDA, and our products are manufactured in an FDA registered facility that conforms to GMP standards.
How long have you been in business?
The Magni Group, Inc. has been in business for 40 years. We began selling MagniLife products over 20 years ago, and we now have many thousands of happy customers.
How much do the products cost?
Our products range from $14.99 to $19.99 + S&H, depending on the individual item you select. We are currently running a special, Buy Two Get One Free. In addition, all domestic orders over $49 receive free standard shipping.
If I order the special deal, can I mix the products?
No, the online special applies to the same product only. You must order two of one product and get a third of the same product for free.
If you would like to mix the products, please contact customer service at 1-800-645-9199 for assistance and they will be happy to place the order for you. If there is a price difference, the least expensive item will be free.
Your website says some products are available at pharmacies. I went to my local store and could not find them. Can you help me?
MagniLife products are currently available at select retail locations including CVS, Duane Reade, HEB, Kroger, Meijer, Rite Aid, Walgreens and Walmart. Please use the “Find A Store” tool to locate the store nearest to you that carries the desired product.
Can I take MagniLife products with other medications?
Yes. A great benefit of MagniLife products is they do not interfere with other medications. For specific concerns, consult your doctor or pharmacist.
Do MagniLife products have an expiration date?
The FDA has given a waiver for putting expiration dates on most homeopathic products. With the exemption of a few items, MagniLife products are included in the waiver. The average shelf life for MagniLife products that are kept away from moisture and are secured with a lid is 7 years for tablets, and 2 years for creams.
The following products have an expiration date of 2 years from the date of manufacturing: DB Antifungal Foot Cream, DB Diabetics’ Dry Skin Relief, and Apple Cider Vinegar Combo Diet. The expiration date is stamped on the bottom or the side of each jar and bottle.
Do you have a product you would like to return?
Call 1-800-645-9199 to speak with our customer service team.
What is your return policy?
At MagniLife, we are so confident you will enjoy the results of our products that we offer you a 90-Day Risk Free Money Back Guarantee. If you are not completely satisfied, simply return the unused portion of your product (even if it’s empty!) within 90 days for a full refund of the product price.
Please note shipping and handling charges are non-refundable.
Refunds will be issued to the original method of payment.
In order for your refund to be processed in a timely manner, be sure to include the unused portion of the product, as well as proof of purchase (i.e. receipt, order ID, or name and address on the order).
All returns should be sent to:
MagniLife Attn: Customer Returns
300 State St
Ste 92039
Southlake, TX 76092
* The buyer is responsible for any associated shipping and handling fees of returning the products.
**Only orders placed directly through the MagniLife official website at: www.MagniLife.com or by phone via MagniLife Customer Service will be eligible for the MagniLife Money Back Guarantee Program.
We encourage you to use up the entire product, as it may take a few weeks for some products to fully relieve your symptoms. Please allow our products time to give you the relief you deserve. If still not satisfied, please return the empty package, and we truly hope you are able to find relief elsewhere.
Do you ship internationally?
We do our best to service our international customers. If you do not see your country listed upon checkout, please contact us for a custom quote: support@magnilife.com
How much is shipping?
Orders over $49 = FREE shipping
USPS Priority (1-3 BUSINESS days) = $7.95
FedEx 2-day (2 BUSINESS days) = $19.99
UPS Overnight (1 BUSINESS day) = $44.99
International = $12.95*
*Note: International orders may be subject to customs fees. Costs can vary depending on the items and country being shipped to. Each country has its own customs rules and guidelines and it is the responsibility of the recipient to pay for any necessary customs fees. MagniLife is not able to provide details on custom fees, please check with your country's post office for more information.
What is the shipping time?
Orders placed by 12pm CST will be processed that day and shipped from Dallas, Texas and arrive approximately 1-3 business days later. Orders placed after 12pm CST will be processed on the following business day. Orders are processed Monday - Friday and delivered Monday - Saturday.
*International orders are not eligible for any expedited shipping.
How can I get a refund for products purchased at stores, such as Rite Aid or CVS?
Please contact the store you purchased the item from to find out their return policy. The MagniLife corporate office offers refunds only for products purchased directly from us.
Questions about Creams, Gels, Foams and Sprays
Can I put clothes on after applying a MagniLife product? Will my clothes get stained?
MagniLife products are uniquely formulated to absorb quickly to provide fast relief on the spot. Our products dry just as fast as a normal lotion. Once a cream or a gel is fully absorbed, you can cover up again without fear of staining your clothes or the product not working.
Is the MagniLife Age Spot Cream suitable for dark complexions?
Yes! Our MagniLife Age Spot Cream does not contain any “bleaching” additives, and can benefit customers of any age, complexion and skin type.
Do MagniLife topical products have an expiration date?
The FDA has given a waiver for putting expiration dates on most homeopathic products. With the exemption of a few items, MagniLife products are included in the waiver. The average shelf life for MagniLife topical products that are kept away from moisture and are secured with a lid is 2 years.
What color is the MagniLife Pain & Itch Relief Gel supposed to be?
It can range in color from orange to a dark brown. The color variance is due to temperature change and the gel-like substance. It is 100% safe to use either way.
Do I have to be diabetic in order to use the DB products?
No. These products were made specifically with diabetics in mind, but are suitable for anyone.
Are your products made in the USA?
Yes, all MagniLife products are locally produced in the USA.
Is homeopathy regulated?
Yes, homeopathic medicines are regulated as drugs by the FDA, and our products are manufactured in an FDA registered facility that conforms to GMP standards.
Can I take MagniLife ingestible products with other medications?
Yes. A great benefit of MagniLife products is they do not interfere with other medications. For specific concerns, consult your doctor or pharmacist.
Do MagniLife products have an expiration date?
The FDA has given a waiver for putting expiration dates on most homeopathic products. With the exemption of a few items, MagniLife products are included in the waiver. The average shelf life for MagniLife tablets that are kept away from moisture and are secured with a lid is 7 years for tablets.
The following products have an expiration date of 2 years from the date of manufacturing: Apple Cider Vinegar Combo Diet, and Grapefruit Apple Cider Vinegar Combo Diet. The expiration date is stamped on the bottom or the side of each jar and bottle.
How much will I save?
You will save 5% on your initial order, and on every subsequent scheduled order.
Is shipping free?
U.S. orders over $49 are eligible for free shipping.
Will I be reminded that an order is coming up?
Yes, you will receive an email one (1) week before your order ships.
Where can I view my active subscriptions?
To view your active subscriptions, go to My Account at the top of any page - you may have to Log In in order to see this. Once in your Account, click Manage Subscriptions on the left side bar to see a list of your subscriptions.
Can I skip a scheduled order?
No, you will need to cancel the existing subscription and place a new Subscribe & Save order for the desired timing.
Can I make a change to my subscription?
In order to change the product, quantity, frequency, shipping address or payment method for your subscription you need to cancel your existing subscription and place a new Subscribe & Save order with the desired changes.
How do I cancel my subscription?
Go to My Account at the top of the page. Click Manage Subscriptions on the left side bar, then click Cancel next to the subscription.